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Lead Application Engineer

ANSYS

ANSYS

Other Engineering
Tokyo, Japan
Posted on Oct 30, 2024

Requisition #: 15344

Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

The Lead Application Engineer is responsible for leveraging advanced-level engineering knowledge and relationships to help customers solving complex engineering problems using Ansys entire portfolio and offerings and to support regional accounts with significant impact on software revenue.

The role encompasses providing technical support of our customers. engaging in presale activities to support sales campaigns, delivering professional services to support software growth and helping translate customer requirements into exciting new product features.

Lead complex customer engagements through project teams for presales, professional service activities.

Key Duties and Responsibilities

  • Demonstrate technical mastery and knowledge of engineering simulation techniques to provide the highest level of technical support to customers and channel partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
  • Designing engineering business architecture to solve customers’ pains through the collaboration with subject matter experts
  • Organizing structured engagement with customers to assess their problem and roadmap for value realization through Ansys products and services
  • Building consensus among stakeholders to obtain approval for execution of deployment projects
  • Take ownership of customer problems, proactively engage with selected accounts to provide comprehensive engineering solutions. Lead complex customer engagements throughout the sales opportunity lifecycle, interact with key customers to understand their product design needs, key business initiatives and engineering design workflows and articulate Ansys’ value proposition to Director level audiences.
  • Instruct advanced and/or application focused training classes. Lead project teams for professional services which include collaborative work with other field engineers in the same or different disciplines.
  • Gather customer requirements to support improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities and to guide Ansys product roadmap. Lead project teams testing new releases on industrial problems.
  • Participate in internal corporate initiatives to share knowledge and to create best practices, both within and outside the discipline
  • Actively collaborate with other team members as well as other functions including sales, marketing and product management/development within and outside of the region to drive customer success.

Minimum Education/Certification Requirements and Experience

  • Required education and degree type: Bachelors, Masters or PhD in Mechanical/Chemical/Aerospace/Electrical Engineering/Computer Science or a related field.
  • Required minimum years of professional experience in an engineering environment: 8 years for Bachelors, 6 years for Masters or 3 years for PhD.
  • Demonstrated understanding of enterprise system architecture and its deployment flow
  • Deep experience in industry-specific engineering workflows
  • Good documentation skills to describe and review statement of works document.
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM, SPDM software packages.
  • Subject matter expert in one or more relevant disciplines within Ansys’ business and is/will be sought out for advice by other Ansys engineers
  • Demonstrated understanding of engineering practices and product development, experience with building solutions using simulation technology and deploying those solutions within customers’ engineering workflows.
  • Track record of delivering exceptional customer outcomes and revenue impact.
  • Strong leadership and mentoring skills.
  • Logical problem-solving, strong interpersonal and communication skills with the ability to facilitate and conduct webinars and presentations to customers and to a wide range of audiences. Fluent in writing and speaking Japanese and English
  • Ability to organize and drive multiple projects which are complex in nature across geographically diverse locations. Possesses a sense of urgency.
  • Projects a professional image and demonstrates business acumen, driven to succeed
  • Ability to travel up to 25% of time.

Preferred Qualifications and Skills

  • Additional preferred requirements for the specific position being advertised
    • Experience in related engineering domains like Multiple physics, Multidisciplinary Design Analysis and Optimization (MDAO), Process Integration and Design Optimization (PIDO), Model-Based Systems Engineering (MBSE)
    • Understanding of infrastructure (On-premises, cloud)
    • Programing skills: Python, Matlab, C, C++, Java, C#
    • Experience in working under professional project management
  • Required minimum years of professional experience in an engineering environment: 12 years for Bachelors, 10 years for Masters or 7 years for PhD
  • Ability to interact effectively with senior business managers and C-level executives.
  • Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

Our Commitments:

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

Our Values:

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

Our Actions:

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

INCLUSION IS AT OUR CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.


WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

CREATING A PLACE WE’RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).


For more information, please visit us at www.ansys.com

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.