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Systems Administrator (Entry Level)



Waterloo, ON, Canada
Posted on Thursday, June 20, 2024

Requisition #: 14592

Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

The Systems Administrator contributes to the business by providing reactive user and system support. This role operates within given policies and procedures, including the relevant Ansys Quality System procedures, but has a reasonable amount of discretion to take independent action. The focus for roles at this level will be to assist in the effective delivery of IT support and contribute on global teams.

Key Duties and Responsibilities

  • Conduct new and existing equipment, hardware, and software upgrades projects
  • Analyze and troubleshoot VMware server deployment and virtualization issues.
  • Provide documentation on installation and configuration procedures.
  • Performs troubleshooting: resolves network, hardware and software issues with infrastructure and client systems
  • Routinely performs upgrades to the existing infrastructure systems
  • Deploys and maintains hardware and software in support of the business
  • Works with the business unit teams to support & administer systems
  • Participates in on-call 24X7 support as needed in the event of system outage or failure.
  • Collaborates with other IT functions on complex business requirements
  • Collect and provide systems analysis to engineering for future systems enhancement

Minimum Education/Certification Requirements and Experience

  • Associate degree
  • Should have knowledge of both native Citrix Tools and consoles to manage and troubleshoot the Citrix environment.
  • Ability to demonstrate technical problem-solving skills
  • Knowledge of computer system fundamentals
  • Aptitude for customer service
  • Understanding of operating system concepts
  • Ability to identify and remedy hardware and software failures
  • Strong organizational skills
  • Can be 100% remote

Preferred Qualifications and Skills

  • Core competencies for this position also include effective time management, problem solving and time management, customer focus, a drive for results, the ability to communicate effectively, teamwork and organization skills
  • Experience in Windows and Linux operating systems
  • Heavy lifting is necessary as infrastructure components can weigh up to 50lbs
  • Strong technical troubleshooting skills
  • Knowledge of Virtualization technologies with experience in Vmware, Citrix, VDI and others
  • Knowledge of networking fundamentals, including DNS, TCP/IP, Routing protocols.
  • Knowledge of storage technologies with experience in EMC/Dell and Pure portfolio
  • Admin experience with Citrix a plus.
  • Knowledge of Linux a plus.
  • Knowledge of PowerShell and PowerCLI scripting.
  • Has knowledge of supporting VMware Technologies - vCenter, ESX, vSphere and VDI
  • Experience with Dell/EMC hardware and storage
  • A strong experience and understanding with windows and Linux/Unix systems

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

Our Commitments:

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

Our Values:

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

Our Actions:

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.


At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

For more information, please visit us at

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.