Work In Tech

Software Integration Consultant

• Full-time / Permanent role
• Hybrid (mix of WFH and in-office)
• Sydney, Melbourne, Brisbane, or Adelaide location preferred

AlayaCare is looking for an Integration Consultant to take responsibility for the design, development, testing and support of Integrations between systems.

Does a competitive salary package with bonus company stock, flexible hybrid work, 5 wellness days/year, up to 90 days/year working from anywhere in the world, Bonus flexible benefits package and a fantastic team culture spike your interest?

About AlayaCare

AlayaCare is a fast-growing mature SaaS scale-up with a presence in Australia, Canada and the United States who are revolutionising the way aged and disability care is delivered for service providers. Our software offers a complete technology solution for community and residential care organisations. Focused on driving better outcomes for the aged care and disability care sectors, we are driven by our purpose of enabling the care we want our loved ones to receive in the place they call home.

We have an open and transparent culture, our teams are highly diverse, and we are committed to a workplace where we all feel that we can be ourselves.

About the role

Reporting to the Integration Services Manager, this client facing role, based in Australia, is part of the Technical Services team and will be a welcomed addition in assessing client requirements & designing effective integration solutions to meet their needs.

More specifically, this role will involve:

• Gathering and assessing client requirements and, using knowledge of the industry and different technologies (Flat files formats, databases, API, File transfers, data formats, SMS, OCR, Bedside Medical Devices, Smart Watches, IOT etc), designing efficient and robust integration solutions to meet client’s needs.
• Where possible make the solutions generic enough to be reused for multiple clients.
• Documenting the solutions and reaching agreements with clients.
• Implementing the designed solutions utilising the technologies required.
• Migrating solutions to production environments.
• Supporting existing integrations
• Monitoring integrations
• Troubleshoot and solve issues.
• Replay and resolve and missed transactions.
• Acting as the primary technical resource for integration projects, coordinating with client and internal departments (sales, product, data, engineering, client experience) on timelines and outstanding action items
• Identifying and develop solutions to internal problems and products gaps.
• Building a library of reusable integrations.
• Assist through the sales process, delivering demonstrations of our integration capabilities, giving high level direction and providing feedback on their potential integrations.

About you

• Exceptional Problem solving, troubleshooting and testing skills
• 1-2 years Systems Integration experience.
• Experience with Integration Engines, ideally Make.com (eg Make, Rhaposdy, Iguana, eGate, Boomi, Mulesoft).
• Good understanding of web technologies e.g. API’s, web-scraping, html etc
• Some programming experience (e.g. Python or scripting languages) and database development skills (e.g. SQL)
• Ability to understand, develop and document business flows, identify gaps and see potential issues in flows.
• Ability to explain technical issues to technical and nontechnical peers and clients.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Proficient with or the ability to quickly learn an array of computer software.

It would also be great if you have:

• Exposure to the Aged Care sector
• Exposure to AlayaCare or similar Saas products
• Project management and administration skills, Jira, Confluence, Project tracking, excel, outlook etc.

Why AlayaCare is a great place to work

• Purposeful work – a chance to make a difference in aged and disability care in ANZ.
• Competitive salary package including company stock.
• A ‘SuperFlex’ hybrid work policy – work from the office or from home.
• Wellness days to relax and promote mental health.
• An open, transparent and supportive culture.
• Focus on learning and development with budget for all employees each year.
• Flexible benefits package – choose your own from our broad offering
• Volunteer and company funded parental leave.
• Health and wellness activities, as well as happy hours and team outings.

If this sounds like you, apply today! As well as joining a great culture and a market leading company, you will be well placed to make a positive difference in the aged and disability care sectors in Australia and New Zealand.

Better outcomes, better belonging

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.

If you require accommodation as part of the recruitment and selection process, please reach out to hr-anz@alayacare.com. Please note, we do not accept unsolicited head-hunter or agency resumes.