About AlayaCare:

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 600+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home health care software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

About the Role:

Reporting to the Manager of Business Operations, the Senior Analyst will have a critical role in joining our rapidly growing team. We are seeking a highly experienced and motivated individual to support strategic decision making across the business. The Senior Analyst will play a crucial role in driving data-driven decision making, optimizing operational processes, and leading projects which result in major impact on the future of the business. This role provides an exciting opportunity to work closely with our Executive Team and to work in a Global and fast-paced SaaS environment.

Specifically in this role, you will leverage technical expertise to analyze data that you will present to your team, and prospective decision makers to support strategic decision making. You are proficient in turning data into meaninful insights to make recommendations to stakeholders, including executives, managers, and employees. This role aims to bring structure and clarity to complex problems through translating technical/analytical projects to non-technical stakeholders to support robust, evidence-based decisions.

AlayaCare supports a flexible working model, expecting our employees to spend some time onsite at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location would be within the Greater Toronto Area.

What you'll be responsible for:

• Collaborate with senior leadership to refine and measure the company's OKR’s and key strategic initiatives. Provide data-driven recommendations for growth initiatives, market expansion, and diversification.
• Supporting strategic initiatives and projects across business by developing structured analyses and synthesizing key insights.
• Help establish and influence data process, tools, and systems that will allow us to make better decisions in a scalable way.
• Assess the performance of segments and business units and identify areas for improvement or optimization. Provide recommendations for resource allocation and operational enhancements.
• You’ll monitor the impact of your insights and recommendations and track the success of the projects you’ve worked on to ensure they’re achieving their objectives.
• Be a generalist resource by providing a broad range of analytical, research, and presentation preparation support to the team.

What you bring to the team:

• University degree in in a relevant field, Business, Commerce, Finance, Engineering or a related field.
• Minimum of 5 years of related experience at a B2B Technology Software company.
• Proficiency in Microsoft Excel, PowerPoint, Looker/ Tableau, Hubspot.
• Strong analytical, problem-solving, and critical thinking skills – with strong attention to detail and accuracy.
• Detail-oriented, with clear and proven track record of cross functional collaboration to drive results.
• Exposure to/understanding of the greater home health/care industry and our customer lifecycle would be an asset.
• Ability to interpret business objectives and drivers to shape initiatives and deliver outcomes that fulfill these objectives.
• Experience applying data and analytics concepts to complex business problems.
• Strong written and verbal communication skills with the ability to present to and collaborate with business leaders.
• A curiosity and interest of the B2B software & services customer lifecycle.

What Makes AlayaCare a Great Place to Work:

• Our products have a positive impact on the lives of countless care workers and care recipients
• Equity in a well-funded, high-growth company
• Flexible hybrid working model and beautiful and creative office spaces to enjoy within prime locations
• Competitive compensation including equity in a growing, well-funded company
• Comprehensive group benefits program, including telemedicine
• Employee expense program for health, wellness, lifestyle, productivity expenses and more!
• Parental leave top-up plan
• Flexible vacation policy
• Wellness Fridays throughout the summer months for extra time to unwind
• Paid Volunteer Time off Program
• Career growth and development opportunities
• An entrepreneurial culture of transparency, collaboration, and innovation
• We are recognized as Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Better outcomes, better belonging

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.

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