Join Aislelabs as our Associate Product Manager, responsible for understanding market needs and collecting feedback from customers to ensure our products continue to meet their evolving requirements. In this role, you will be reporting to the Head of Products and collaborating with cross-functional teams to assist research, development and enhancement of our products. You have a strong growth opportunity, writing your future job description(s) as you grow from one role to the next. If you are a self-motivated individual with a strong interest in product management and a desire to make a meaningful impact in the software industry, we would love to hear from you.

This is a remote location, but we still aim to make digital collaboration easy. We have a preference for those in the Eastern Canada time zone, but it’s ok if you’re +/- 1 time zone away.

Job Description:

Key Responsibilities:

Assist in primary and secondary data efforts, including customer interviews, TAM analysis and web extraction

Gather product requirements by coordinating with stakeholders

Assist overall knowledge-sharing and product education to the customer success and sales teams

Assist in handling support tickets related to product issues, working with the support team to ensure timely resolution

Work with the QA team to ensure alignment of test cases with product/feature design

Participate in daily stand-ups and sprint planning meetings to align with the development team on current tasks and priorities

Track the progress of tasks and features through project management tools (e.g., JIRA, Trello)

Monitor and report on usage metrics for existing and new features, analyze data where required

Create detailed feature tickets in JIRA

Create and maintain detailed product knowledgebase, including user stories, feature specifications, support & training documentation and release notes

Maintain the hardware and software compatibility databases

Over time become the Product expert

Basic Qualifications:

Bachelor's degree in business, Computer Science, or a related field

1-2 years of relevant experience in product management or information technology.

Experience in conducting market research and summarizing findings for Head of Product

Proficient in creating and maintaining comprehensive product documentation

Preferred Skills:

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to thrive in a fast-paced, collaborative environment

Proficient in MS Office (Excel, Powerpoint)

Familiar with JIRA, Trello

Comfortable working with large data sets and data analysis

Strong track record of cross-functional collaboration in a dynamic environment

Familiarity with agile development methodologies is advantageous

Worker Type:

Regular

Number of Openings Available:

1

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