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Employee Experience Specialist (On-site)



Toronto, ON, Canada
Posted on Wednesday, June 19, 2024

7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.

As the Employee Experience Specialist at 7shifts, you will play a key role in cultivating a strong sense of connection and community across our entire organization. Reporting to the Senior Manager, People Operations and Employee Experience, you’ll be the heart of the Toronto office, acting as the main point for all visitors, vendors, and inquiries, and enhancing the in-office experience for our Toronto-based employees.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

Job Location

The successful candidate for this role will be based out of our 7shifts Toronto office a minimum of 4 days per week.

What you’ll do:

  • Collaborate with the Social Committee to coordinate, plan, and facilitate office-based and remote events including employee social functions and in-person department events fostering connection and belonging amongst employees
  • Build and execute initiatives that enhance the 7shifts community including charitable initiatives, internal/external events, and more
  • Optimize the in-office experience of our 7shifts employees by addressing their requests and supporting them in utilizing the available office resources
  • Own all office tasks and logistics including grocery orders, mail distribution, supplies and equipment inventory management, employee gifts, team lunches, birthday treats, and office holiday decor
  • Build and maintain strong working relationships with our building management and all 7shifts vendors and suppliers
  • Contribute to the enhancement of existing employee experience initiatives by closely collaborating with other members of the People function
  • Take the lead on additional responsibilities and special projects that support the employee experience

What you bring:

  • Previous experience in a role supporting office and/or event operations, or a similar customer-focused position
  • A natural ability to build genuine connections with others, whether that’s employees in the office, a supplier, or a member of our senior leadership team!
  • Strong problem-solving abilities—you have a knack for finding quick and creative ways to overcome roadblocks
  • Effective planning and prioritization skills, knowing when to shift priorities based on changing needs
  • Clear and thoughtful communication, both written and verbal
  • The aptitude to grasp new tools and systems—we currently use Navan for corporate travel, Eden for visitor and desk management, Wix for our swag store, and a few more!

It’d be even cooler if you had:

  • Project management or event planning experience
  • A diploma or degree in Human Resources
Our commitment to our team members:
  • Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
  • Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
  • Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
  • Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
  • Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
  • Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
  • Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
We thank you for your interest in joining the 7shifts team!
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